Referrals & intake
Confidential referrals, clear next steps
Caseworkers, families, and school counselors can refer a conflict for mediation. Referrals are reviewed confidentially, and we confirm eligibility and timelines before any work begins.
Who can refer
Referrals are accepted from caseworkers, family members, and school counselors. Youth may also reach out directly.
How referrals move
From submission to resolution
01
Confidential intake assessment
We review the referral privately to confirm safety, clarify roles, and confirm that every involved party understands the process.
02
Rapid mediator assignment
Eligible referrals are assigned to an experienced field mediator within our established response windows.
03
Coordinated resolution
Mediators work with the parties and the referrer to reach a durable agreement, while protecting participant trust and privacy.
Ready to make a referral?
Reach our intake team to begin. We will explain eligibility, timelines, and what to expect next.